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Frequently Asked Questions (FAQ's)

How to submit information for a project?


Please fill out the proper form associated with the service you want. If you have any additional comments, pictures or uploads send them via email to (Add name/service in subject line). 

What is the payment process?

Our consultations and services $300 or less can be paid via our website. However, with all other services

you will receive an invoice.


What payment methods do you accept at checkout?

We offer two forms of payment. The first form is credit or debit card. The second form is PayPal. 


Do you provide refunds?

Please understand that under no circumstance can a refund be given after the purchase. We suggest asking questions if need be prior to purchasing a service. 


How can we communicate with you?

All communication with MarkedBA will be done via email. Our team needs to have written communication to ensure both parties are on the same page. 


What are the Hours of operation?

MarkedBA operates Monday-Friday, 9:00 am - 5:00 pm, special accommodations can be made after 5:00pm. We

do not work on weekends or holidays. 


Do you post all of your work?

Yes, unless MarkedBA signs a NDA, the project is under our discretion to share on social media.

Are rush orders available?


Rush orders are case by case and range from $50 - $200+ depending on the deadline. 


What's the standard turnaround time?


Project turnaround varies depending on the project, please see your project agreement for deliverable timeline. 

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